Frequently Asked Questions

What happens if my original key fob or card gets deactivated?

If your original fob gets deactivated by your buildings management, any duplicates made by Keysy will stop working. Keysy makes an exact copy of your original key fob or card.

Is my key fob or card is compatible with Keysy?

If your buildings key fob or card is not listed on our Compatibility page, simply email a picture of your fob to compat@tinylabs.io to determine compatibility.

If Keysy cannot copy my key fob or card am I eligible for a refund?

Yes! Keysy is guaranteed to copy the key fobs and cards listed as Supported on our Compatibility Page or your money back. If your fob or card is not listed, please email compat@tinylabs.io before ordering to confirm compatibility.

Can I change my shipping address after I place an order?

We ship orders immediately after payment is made. Once an order ships, we cannot change the delivery address. If you made a shipping address mistake, contact us immediately by emailing orders@tinylabs.io

Problems, Questions, Corrections: If you have any further questions, problems, or corrections you would like to see made, please open a support ticket by emailing support@tinylabs.io